These Terms of Service ("Terms") govern your use of the AE Auto Services website and related communication services. By accessing our website, submitting an appointment request, or communicating with us, you agree to these Terms.
1. About AE Auto Services
AE Auto Services ("we," "us," or "our") provides automotive repair and maintenance services from our location at 664 Montauk Hwy, Shirley, NY 11967, United States. Our website provides information about our services and allows you to request appointments and contact us.
2. Use of Our Website
You may use our website for lawful purposes only. You agree not to:
- Submit false, misleading, or unauthorized information through our contact or appointment forms
- Attempt to interfere with the operation or security of our website or embedded services
- Use our website or communication channels to send spam, harassing content, or unlawful messages
- Collect or scrape data from our website without our written permission
- Violate any applicable local, state, or federal law while using our services
We may suspend or refuse service to anyone who violates these Terms or whose conduct is disruptive to our business or customers.
3. Appointment Requests and Service Terms
Submitting an appointment request through our website does not guarantee availability at your requested time. We will confirm appointments based on shop capacity and service requirements. Actual repair work is subject to separate in-shop agreements, estimates, and applicable New York State consumer and automotive regulations.
Information displayed on our website about services, pricing, and promotions is provided for general reference and may change without notice. Final pricing is confirmed at the time of service.
4. Communications Consent
When you provide your phone number or email address and request service, you consent to receive communications from AE Auto Services related to your inquiry or appointment. These communications may include:
- Appointment confirmations and reminders
- Service status updates
- Responses to questions you submit
- Follow-up messages regarding completed or pending work
We may deliver text messages using Twilio Messaging and related communication services. Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to a message we send. For help, reply HELP or call (631) 772-5716.
By submitting contact information, you represent that you are authorized to provide that information and that you have obtained any consent required for us to contact you at the number or address provided.
5. Data Collection and Privacy
Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. We collect only the minimum data necessary to deliver requested services and communications.
You agree not to submit personal, confidential, or sensitive data through our website or communication channels except as reasonably necessary to request automotive services. You are responsible for ensuring that any information you provide is accurate and that you have permission to share it.
6. Third-Party Services
Our website uses third-party tools to provide appointment booking, messaging, maps, and related functionality. These include Arcadiansoft BusinessPlus and Twilio. Your use of those services may also be subject to the third party's terms and policies, including:
We are not responsible for the availability, security, or practices of third-party websites or services linked from our site.
7. Acceptable Use of Communication Services
You agree to use our phone, text, and online contact channels only for legitimate service-related purposes. Prohibited uses include sending unlawful content, impersonating others, transmitting malware, or using our communication services in any manner that violates the Twilio Acceptable Use Policy or applicable telecommunications laws.
8. Intellectual Property
All content on this website, including text, logos, images, and design elements, is owned by AE Auto Services or used with permission. You may not copy, reproduce, distribute, or create derivative works from our website content without our prior written consent, except for personal, non-commercial viewing.
9. Disclaimer of Warranties
Our website and online communication tools are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of harmful components.
Information on this website is for general informational purposes and does not constitute professional automotive, legal, or financial advice.
10. Limitation of Liability
To the maximum extent permitted by applicable law, AE Auto Services and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or communication services, even if we have been advised of the possibility of such damages.
Our total liability for any claim related to your use of the website or communication services is limited to the amount you paid us directly for the specific service giving rise to the claim, or one hundred U.S. dollars ($100), whichever is greater.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
11. Indemnification
You agree to indemnify and hold harmless AE Auto Services from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your misuse of our website or communication services, your violation of these Terms, or your submission of unauthorized or inaccurate information.
12. Governing Law and Disputes
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of our website shall be brought in the state or federal courts located in Suffolk County, New York, and you consent to the personal jurisdiction of those courts.
13. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or communication services after changes are posted constitutes acceptance of the updated Terms.
14. Contact Us
If you have questions about these Terms, contact AE Auto Services:
- Address: 664 Montauk Hwy, Shirley, NY 11967
- Phone: (631) 772-5716
- Website: Contact page
See also our Privacy Policy.